Selecting a phone system as a startup founder can be daunting. Enterprise platforms charge high per-seat fees, while legacy consumer lines lack advanced IVR features. Let's evaluate what matters.
Key Metrics to Evaluate
- API Connectivity: Can you link calls to your CRM?
- Pricing Model: Avoid per-seat pricing markup if you have low call volumes.
- Onboarding Support: Look for platforms offering guided setups.