Twilio IVR Without
Building It Yourself
Audovo gives you the flexibility of Twilio with a simpler dashboard for phone menus, call routing, voicemail, missed-call texts, and business phone workflows.
Twilio is powerful.
Setting it up can be a lot.
Twilio gives you the building blocks to create any kind of phone system. But building that system — writing TwiML, setting up webhooks, wiring up a database, building your own dashboard — takes real developer time.
Audovo is the layer that handles all of that. You get the power of Twilio without needing to build the infrastructure around it.
- Write TwiML by hand
- Build your own webhook handlers
- Maintain your own call log database
- Build a dashboard from scratch
- Debug every routing edge case
- Configure menus in a dashboard
- Routing rules without code
- Call logs built in
- Voicemail and email forwarding included
- After-hours logic with a few clicks
What Audovo sets up on the Twilio side
Everything below is handled for you — no assembly required.
IVR Menus
“Press 1 for Sales” style menus without writing a single line of XML.
Routing Rules
Route by time of day, caller input, or team availability — configured in a dashboard.
Phone Numbers
Get a new number or bring your own. Local, toll-free, and porting all supported.
Business Hours
Different behavior during and after business hours without custom code.
Voicemail
Per-department voicemail with email delivery so nothing gets missed.
Missed-Call Texts Business Only
Auto-SMS when calls go unanswered — keeps callers engaged instead of hanging up.
Call Logs
Every call, timestamped and searchable. Know exactly what’s happening on your line.
Team Routing
Ring groups and individual routing so the right person answers the right call.
Less code to write. More calls answered.
No TwiML editing for everyday changes
Routing changes happen in your dashboard, not in XML files. Add a new menu option without touching code — or asking a developer to do it for you.
No custom dashboard to build
Audovo’s dashboard gives you call logs, voicemail, routing settings, and team management out of the box. Nothing to design or deploy.
No manual webhook wrangling for standard flows
Common phone system behaviors — IVR, voicemail, ring groups, missed-call texts — are handled. You don’t have to wire them up yourself.
A note on transparency: Audovo uses Twilio-powered infrastructure on the backend. We’re open about that. The value is in the layer we’ve built on top of it — the routing logic, the dashboard, and the guided setup that gets you live without a development sprint.
What Audovo is. What it isn’t.
We’d rather be upfront than oversell.
Audovo is
- Professional phone menus (IVR)
- Voicemail per department
- After-hours call routing
- Missed-call text automation
- Call logs and tracking
- Ring groups and team routing
- Guided setup support
Audovo is not
- A replacement for full custom Twilio development
- An enterprise call center platform
- A CRM or help desk
- A video conferencing tool
- A contact center with 50 features you’ll never use
Common questions
Do I need my own Twilio account?
You don’t need one to get started. Audovo handles the Twilio infrastructure. If you already have a Twilio account and want to use it, reach out — we can discuss options.
Can I port my existing phone number?
In most cases yes. Number porting typically takes a few days and we can walk you through the process step by step.
Is this just a Twilio reseller?
Audovo is built on Twilio’s infrastructure, similar to how many business phone tools work. The value is the routing logic, dashboard, and guided setup that we’ve built on top of it.
What if I want something custom?
Our setup plans cover the most common small business routing needs. If your requirements are unusual, tell us in the form and we’ll let you know what’s possible.
How is this different from RingCentral or Nextiva?
Audovo is lighter and more transparent. You’re not signing a multi-year contract or paying for features you’ll never use. It’s built for small businesses that need clean call routing, not enterprise suites.
You might also find helpful:
Get your Twilio phone setup plan
Tell us a bit about your business and we’ll recommend the right routing setup for you — no sales call required.
Get Your Free Audovo Setup Plan
Tell us how your business handles calls today. We'll send back a simple recommended phone menu and routing plan — by email, no pressure to schedule anything.
Request Received!
Thanks for reaching out. We'll review your call-flow notes and send a recommended setup plan by email — usually within a business day.
See what happens next