Small Business Phone System

Small Business IVR, Without the Phone System Headache

Audovo helps you create a professional “Press 1 for Sales, 2 for Support” phone menu with call routing, voicemail, missed-call texts, and after-hours fallback — without complicated hardware or code.

Get My Free Phone Menu Plan See How It Works →

No credit card required · Email-first setup · Reply anytime

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Thank you for calling Acme Co.
For Sales, press 1
For Support, press 2
For Billing, press 3
For Emergencies, press 4
For Voicemail, press 5
After 5 PM → voicemail  ·  Press 4 → on-call cell

Features

Everything a small business phone system should do

No hardware to rack. No code to write. Just a phone system that routes calls the way you actually want.

Phone Menus (IVR)

Create “Press 1 for Sales, 2 for Support” menus your callers actually understand.

Smart Call Routing

Route calls to the right person, team, or voicemail based on your rules.

After-Hours Rules

Different behavior during business hours vs. evenings and weekends — automatic.

Organized Voicemail

Voicemail per department or number, with email delivery and optional transcription.

Missed-Call Texts

When a call goes unanswered, automatically text the caller so they know you'll follow up.

Call Logs & Tracking

See every call: who called, when, how long, and whether it was answered.

Example

What your callers would hear

This is a simple 5-option phone menu. Your menu can be as simple or layered as your business needs — one press, multiple levels, or just a voicemail greeting.

Works with your existing business number

Different menus for business hours vs. after hours

Each option routes independently

Thank you for calling Acme Co.

For Sales, press 1

For Support, press 2

For Billing, press 3

For after-hours emergencies, press 4

To leave a voicemail, press 5

Or stay on the line to speak with someone.

After 5 PM Eastern: Presses 1–3 go to department voicemail. Press 4 rings the on-call cell. Press 5 routes to general voicemail.

Why Audovo

Why small businesses choose Audovo

You don’t need an IT department. You just need to tell us how you want calls to route.

Get My Free Setup Plan

Sound more professional on every call

Route calls to the right person automatically

Stop losing missed calls — with texts as backup

Keep calls organized by department or number

Add after-hours fallback without extra staff

Get voicemail and SMS working together

Built for you

Built for small businesses, not giant call centers

Most phone system software is built for enterprises with IT departments. Audovo is different. It’s designed for small businesses that need professional call routing without needing a phone engineer to set it up.

You tell us how calls should route. We help you build it.

	Audovo	Traditional PBX
Setup time	Hours, not weeks	Weeks or months
Hardware required	None	Often yes
IT team needed	No	Often yes
After-hours routing	Built in	Complicated
Missed-call texts	Yes	Rare
Pricing	Transparent	Often opaque

Process

How it works

No long onboarding calls. No complicated demos. Just a straightforward email-first setup.

Tell us how your calls should route

Fill out a quick form explaining your business, your team, and how you want callers to be handled — business hours, after hours, and everything in between.

We’ll send a recommended setup plan

Audovo reviews your notes and emails back a simple, personalized phone menu plan. You can ask questions, request changes, or approve as-is. No call required.

Launch your phone menu and start tracking calls

Once your menu is live, every call is logged. You can see who called, when, whether it was answered, and set up voicemail or missed-call texts for any unanswered calls.

Questions

Frequently asked questions

Do I need to know how to code?

No. Audovo is designed for non-technical business owners. If you can describe how you want calls to work, we can help you set it up.

Can I keep my existing phone number?

In many cases yes. Number porting is supported. We can help you figure out if your current number is portable.

What happens after hours?

You can configure different routing rules for after-hours, weekends, and holidays. Calls can go to voicemail, a different team member, or trigger a missed-call text.

Do I need Twilio?

Audovo is powered by Twilio on the backend, but you don't need your own Twilio account to get started. If you already have one, we can discuss options.

How long does setup take?

Most setups are done by email within a business day or two. No calls required unless you prefer one.

Is there a free trial?

Yes. You can start free and test your setup before committing to a paid plan. See our pricing page for details.

Get Started

Get your free phone menu plan

Tell us how your calls should route. We’ll email back a recommended setup plan — no pressure to schedule anything.

Get Your Free Audovo Setup Plan

Tell us how your business handles calls today. We'll send back a simple recommended phone menu and routing plan — by email, no pressure to schedule anything.

Your Name *

Please enter your name.

Business Name *

Please enter your business name.

Email Address *

Please enter a valid email address.

Phone Number (optional)

Business Type *

Please select your business type.

Current Phone Setup *

Please select your current setup.

What's your biggest challenge? (check all that apply)

Missing calls Need a phone menu Need after-hours routing Need voicemail organized Need missed-call texts Need call tracking Need to sound more professional Need Twilio help

How should your calls route? *

Please describe how you'd like calls to route.

No need to get it perfect. We'll help refine it.

How would you prefer we follow up? *

Please select a follow-up preference.

I agree to be contacted about my Audovo setup request.

Please confirm you agree to be contacted.

No credit card required · We'll follow up by email · No pressure to schedule a call.

Prefer a quick call? Reply to the confirmation email with a few times after 5 PM Eastern.

Request Received!

Thanks for reaching out. We'll review your call-flow notes and send a recommended setup plan by email — usually within a business day.

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