Small Business IVR Phone System

Turn Your Business Number Into a Professional Phone Menu

Route callers to sales, support, voicemail, an on-call employee, or any phone your team already uses—without installing complicated hardware or replacing your existing workflow.

Starts at $29/month
Unlimited users
Keep your existing number
Free setup assistance (after trial)
Start My 14-Day Free Trial

Need help planning your menu? Get a free phone menu plan.

Audovo Flow Builder
Incoming Call
To: (555) 019-2831
Ringing
IVR Welcome Greeting
"Thank you for calling..."
Smart Business Routing
Mon–Fri, 9 AM – 5 PM
Works with your current team Route calls to any phone Built for small businesses Cancel anytime Free setup assistance after trial
Audio Demonstration

Realistic Call Flow Experience

> Thank you for calling Acme Home Services.
> Press 1 to schedule an appointment.
> Press 2 for an existing service request.
> Press 3 for billing.
> For emergency after-hours support, press 4.
Acme Home Services IVR Menu
Click Play to listen to how Audovo sounds to your customers
Simplicity

How Audovo Works

No confusing desk setup, wiring, or software code required. Get running immediately in three simple steps.

1. Create your phone menu

Choose what greeting callers hear and which numbers they press to reach different team members.

2. Choose where calls go

Route calls dynamically to employee cells, offices, department rings, voicemail, or after-hours staff.

3. Launch and improve

Activate your flow instantly, check call activity in the logs, and update routing as your business changes.

Call Routing Visualized

Design Your Custom Routing Flows In Minutes

Audovo replaces expensive physical PBX systems with a visual, cloud-based editor. Connect any routing logic you need, including different rules for evenings, weekends, and holidays.

Rings any phone your team already uses
Forward callers to voicemail after a ring delay
Instantly update destinations in real-time
Incoming Call
Welcome Greeting & Menu
1
New Sales
Rings Sales Team
2
Existing Cust.
Rings Support
3
Billing Dept.
Voicemail Box
4
Emergency
On-Call Cell
After-Hours Fallback Branch

After 5:00 PM: Options 1–3 route directly to voicemail, while Emergency Option 4 continues to ring the on-call cell.

Outcomes

Intelligent Routing for Better Customer Experience

See how small business owners use Audovo to stay organized, reduce missed calls, and scale operations.

Give callers a professional experience

Instantly sound like a large established enterprise with a welcoming interactive IVR routing tree.

Stop sending every call to one phone

Spread customer calls across your team to reduce staff burnout and ensure callers reach the right desk.

Route urgent calls differently

Set priorities so customer support emergencies bypass delays, while billing queries route to voicemail.

Send after-hours calls to on-call staff

Automatically forward weekend and evening calls to the designated employee's cell phone on rotation.

Support remote and mobile employees

Connect business numbers to employee cell phones securely. Staff answer business calls on the go.

Track what happens to incoming calls

Monitor missed calls, call volume, durations, and department activity in your dashboard log.

Capabilities

Everything Your Small Business Needs

Explore the tools built directly into Audovo to handle professional calling workflows.

Visual IVR Builder

Design custom multi-option menus, greetings, and keypress rules in minutes.

Department Routing

Group employees and ring multiple phones at once or sequentially.

Business-Hours Schedules

Automatically change call routing based on your customized work schedule.

After-Hours Call Flows

Redirect callers to an on-call employee or custom voicemail when closed.

Voicemail + Transcript

Delivers recording audio and transcripts directly to your team’s email.

Missed-Call Notifications

Alerts your team instantly by SMS or email when a customer call is missed.

Call Logs & Activity

Detailed tracking showing who called, wait times, durations, and destinations.

Call Forwarding

Instantly forwards incoming calls to cell phones, offices, or other numbers.

Keep Existing Number

Port your current number or easily forward calls to a routing line in the background.

Multiple Numbers

Provision and manage local, toll-free, and mobile business numbers.

Unlimited Users

Add your entire team to one billing plan without paying per seat or user.

API & Webhook Automation

Connect call events and records to CRMs, spreadsheets, or proprietary apps.

Solutions

Built for Real Small Businesses

See how different business models configure Audovo to solve their daily calling problems.

Property Management

Send leasing calls to the office, maintenance requests to the appropriate team, and after-hours emergency calls directly to the on-call maintenance cell phone.

Medical & Dental Offices

Route scheduling requests to front desk receptionists, billing calls to accounts, and emergency off-hours notifications to the practitioner on-call.

Contractors & Home Services

Forward new sales leads to mobile technicians in the field, dispatch requests to dispatch, and billing questions to general email voicemail.

Law Offices

Route potential new client calls to intake coordinators, active case inquiries to paralegals, and route voicemail details securely to staff email.

Restaurants & Retail

Provide a menu option for table reservations (which routes calls to host stands) and an automated press options for hours and location details.

On-Call Support Teams

Intelligently distribute critical incident calls among on-duty engineers based on a shared calendar schedule, bypassing secondary staff cell phones.

Pricing

Simple, Transparent Plans

Start with our free trial and upgrade when you are ready. No hidden fees, cancel anytime.

Free Trial
Starter Plan
$29 / month

Perfect for solo operators and small teams getting started with cloud call routing.

  • Unlimited users / seats
  • 2 phone numbers
  • 500 min/month
  • Visual IVR call-flow builder
  • Voicemail + transcription
  • Smart call forwarding
  • Free setup assistance (after trial)
  • 14-day free trial
Start My Free Trial

Secure card verification required. Billed monthly after trial. Cancel anytime.

Comparison

Why Small Businesses Choose Audovo

Traditional business phone systems charge you per seat, which adds up fast. Audovo provides unlimited users on every plan, billing you only for numbers and call minutes.

Save up to 70% compared to per-seat pricing
No complicated desk phones or hardware to buy
Visual drag-and-drop routing setup
Feature Audovo Per-Seat Systems Basic Forwarding
Price Structure Flat monthly rate Charges per user ($20+/mo each) Varies/Hidden
Unlimited Users Yes (all plans) No (pays per user) No (single target)
IVR Phone Menus Yes (visual builder) Yes No (direct ring only)
After-Hours Rules Yes (automatic switch) Yes No
Hardware Required None (uses existing cells) Often requires desk IP phones None
Setup Time Hours (setup assistance) Days/Weeks (IT needed) Minutes

Not Sure How to Build Your Call Flow?

Tell us how your business handles calls today, and we’ll recommend a practical phone menu and routing structure. Plus, we'll help you set up your live system for FREE after your trial starts!

Please enter your name.
Please enter your business name.
Please enter a valid email address.
Please select your business type.
Please describe how you'd like calls to route.
No need to get it perfect. We'll help refine it.

We'll review your notes and email back a custom phone menu plan.

Request Received!

Thanks for reaching out. We'll review your call-flow notes and send a recommended setup plan by email — usually within a business day.

See what happens next
FAQ

Frequently Asked Questions

What is an IVR phone system?
Interactive Voice Response (IVR) is an automated system that plays a welcome greeting and allows callers to press keys (like "Press 1 for Sales") to route themselves to the right department or employee.
Can I keep my existing business number?
Yes. You can port your existing business number to Audovo, or simply set up call forwarding from your current provider in the background so you do not have to move your carrier.
Can calls route to cell phones?
Yes. Audovo can route incoming calls directly to cell phones, landlines, department groups, or voicemail depending on your business rules.
Do I need special desk phones?
No. Audovo runs in the cloud and routes calls to your team’s existing mobile phones, department lines, or softphones. No hardware is required.
Can I create different after-hours routing?
Yes. You can define specific call-routing rules for business hours and automatically forward calls to an on-call employee or general voicemail after hours.
Can I change my phone menu later?
Yes. You can edit your phone menus, greeting messages, keypress rules, and employee destinations instantly from your dashboard.
Is Audovo priced per user?
No. All Audovo plans include unlimited users/seats. You share a pool of minutes and only pay based on the limits of your chosen plan, saving money as your team grows.
Does the trial require a credit card?
Yes. We require card verification to verify businesses and prevent platform abuse. You will not be charged anything during your 14-day trial, and you can cancel anytime.
Can Audovo help build my first phone menu?
Absolutely. Repositioned as a secondary option, our assisted setup plan lets you submit your routing requests, and our team will recommend and help build your call flow for free.
Is Audovo suitable for a small business?
Yes, Audovo is built specifically for small businesses that need professional phone presence without enterprise complexity and IT support.
Can developers use APIs or webhooks?
Yes. Audovo provides full API and webhook access for automation and integrations, enabling developers to tie call events to CRMs and external applications.

Give Every Caller a Clear Path to the Right Person

Create a professional IVR phone menu, route calls more intelligently, and update your setup as your business grows.

Starts at $29/mo
Start Free Trial