An auto-attendant menu lets callers choose their destination. Audovo's visual menu designer lets you construct complex trees in minutes.
Step 1: Choose Greeting Method
Go to Call Menus > Create Menu. Write a TTS greeting, e.g.: "Press 1 for Sales, press 2 for Support". Or upload a custom MP3 recording.
Step 2: Configure Option Digits
Map digits 0 through 9 to their actions: forwarding to extensions, dialing a ring group, reading a text, or jumping to a sub-menu.
Step 3: Handle Call Timeout
Define what happens if a caller does not press a key (timeout). We recommend redirecting to your main operator ring group after 5 seconds.